I tried to place an order but it didn’t go through. Why do I see a pending charge on my bank account?

If your order failed during checkout for billing address mismatch or incorrect CVV code, your bank will often put an authorization for the charge as they attempt to verify the transaction. If the charge is denied because of an error or address mismatch, this authorization hold will typically drop off within 24 hours. If you place a 2nd attempt for the order to go through, but don’t see the original charge refund, please call your Bank and they will be able to assist you with removing the authorization.